Wait!! Don't go! Please email us so we can fix any issues, we want to help and keep you as a customer if we can. We are also happy to PAUSE your subscription so you remain in-line for upcoming boxes and at tthe current price, just email for more information.
You must cancel both the annual or monthly subscription from auto-renewing by using your customer portal, emails to cancel will NOT be honored as they are not always seen or delivered properly.
Annual subscriptions are prepaid orders for 7 boxes, and are nonrefundable as this product has already been purchased for you. When you purchased the annual subscription, you may have also received an initial discount of 10% off each box for agreeing to get all seven boxes.
If you are being billed per box, your subscription will be canceled for any boxes that have not billed, if you cancel after the box has renewed, your cancelation will go into effect after the current box has shipped - we apologize for any inconvience.