Wait!! Don't go! Please email us so we can fix any issues, we want to help and keep you as a customer if we can. We are also happy to PAUSE your subscription, just email for more information.
You must cancel both the annual or monthly subscription from auto-renewing by using your customer portal, emails to cancel will not be honored as they are not always seen or delivered properly.
Annual subscriptions are prepaid orders for 7 boxes, and are nonrefundable. When you purchased the annual subscription, you received an initial discount of 10% off each box for agreeing to get all seven boxes. If you are being billed per box, your subscription will be canceled for any boxes that have not shipped.